Privacy Policy
Privacy Policy – Books Paradise
Last Updated: 1 October 2026
At Books Paradise, we respect the privacy of our customers and are committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit thebooksparadise.com, place an order, contact us, or otherwise interact with our store, and how that information may be used.
Information We Collect
When you place an order or contact us, we may collect information such as:
- Your name
- Mobile/phone number
- Email address, if provided
- Billing or delivery address
- City, country and postal/ZIP code
- Products ordered
- Order and transaction details
- Communications you send to us
- Technical information that may be collected through our website or service providers, such as device, browser, traffic or website-usage information
We only request information reasonably necessary to operate our store, process orders, provide customer support and improve our services.
How We Use Your Information
Your information may be used to:
- Process and confirm orders
- Arrange delivery or shipment
- Contact you regarding an order
- Provide customer support
- Handle returns, exchanges, refunds or complaints
- Prevent fraudulent or suspicious transactions
- Maintain business and transaction records
- Improve our website, products and customer experience
- Send promotional communications where permitted and where applicable
Sharing of Information
Books Paradise does not sell customers' personal information.
We may share information when reasonably necessary with service providers involved in operating our business, such as our website/e-commerce provider, payment providers, delivery or courier companies, technology providers, or other parties needed to complete an order.
Information may also be disclosed when required by applicable law or lawful authority.
Payments
Books Paradise currently offers payment methods including Cash on Delivery (COD) and Bank Transfer/Online Payment, where available.
For Cash on Delivery orders, payment is collected at the time of delivery according to the applicable order and delivery arrangements.
For Bank Transfer/Online Payment orders, customers may be provided with the necessary account details to make payment. Customers may also be asked to provide payment confirmation or a transaction reference so that payment can be verified before the order is processed.
Books Paradise will never request a customer's online banking password, PIN, OTP, CVV, or other confidential banking credentials.
Payment and transaction information may also be processed or handled by relevant banks, payment providers, e-commerce service providers or other parties involved in completing the transaction, subject to their respective privacy practices.
Everything else in your Privacy Policy can remain as you've written it.
Cookies and Website Technologies
Our website or the services used to operate it may use cookies and similar technologies for essential website functionality, analytics, performance, advertising or improving the shopping experience.
Your browser may allow you to control certain cookie settings.
Data Security
We take reasonable steps to protect customer information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Information
Customers may contact us if they believe their contact or order information is incorrect or if they have a privacy-related question or request. Some information may need to be retained where reasonably necessary for orders, business records, dispute resolution, fraud prevention or legal obligations.
Contact Us
For privacy-related questions:
Books Paradise
Website: thebooksparadise.com
Email: books.paradise321@gmail.com
Phone/WhatsApp: 03372389995